BONUS TERMS
General
- Bonuses and freespins are not available to players with duplicated accounts.
- Limitation of the maximum bet while wagering: EUR 5 / USD 5 / CAD 10 / NZD 10. This restriction applies to the entire game round and also to bets doubling after the completion of the game round. Maximum bet also applies to in-game purchases.
- Only one bonus is awarded per person (e-mail, browser or IP address), unless stated otherwise.
- The minimum deposit for each bonus is stated in the terms and conditions of that specific bonus.
- If the customer uses VPN during bonuses, it will not be valid and money will be confiscated.
- Live Casino is not accepted under a deposit bonus.
- To use the free spins, you need to visit your client area, open the "Bonuses" tab and activate the ones you need. Once activated, they will then become available for the corresponding slot. If you do not activate the free spins, they will expire.
- Once the bonus is credited, you have 2 days to complete the wager requirement, unless stated otherwise in a promotion Terms and Conditions. Failure to do so will result in forfeiting the bonus and any winnings from the bonus. Real money is always used before bonus money when playing with an active bonus on the account.
- Bonus money are always used before real money while playing with an active bonus. If you decide to cancel your bonus, the remaining bonus amount and any winnings will be removed.
- You can claim only one bonus at a time. Deposit-related bonuses are not stacked.
- Maximum withdrawal limit for no-deposit bonuses is EUR 100 / USD 100 / CAD 200 / NZD 200 / unless stated otherwise in a specific promotion.
- You cannot buy bonus or extra features when you play with bonus, winnings will be removed.
- All bonuses and winnings from free spins have a wagering requirement of 45 x bonus/freespins win amount unless stated otherwise in a specific promotion. Player can't make a withdrawal while having an active bonus on account before all wagering requirements are met.
- Bonus Terms and Conditions as published on the Website are in English and it is the English version of these Bonus Terms and Conditions that forms the basis of these Terms and Conditions. Translations into other languages may be made as a service and are made in good faith. However, in the event of differences between the English version and a translation, the English version will always prevail.
- The management of the Casino Universe reserves the right to withhold or seize any bonuses or winnings gained as a result of fraudulent or otherwise unfair practices or when played excluded games with bonus funds.
- It's forbidden to abuse any promotional offers at Casino Universe. If any such cases come to light, the casino reserves the right to seize any winnings gained as a result of abusing the bonus offers and disable the option of using any bonuses for that account in future.
- It's forbidden to delay any playing rounds, including free spins and bonus rounds, to a later time when you no longer need to play the bonus through and/or make new deposit(s). If a player is suspected of any of such actions, Casino Universe management reserves the right to cancel all bonuses and any winnings acquired from them at its sole discretion.
- The following countries are excluded from receiving no deposit bonuses and/or free spins: Algeria, Afghanistan, Albania, Angola, Bahrain, Bangladesh, Benin, Bosnia and Herzegovina, Botswana, Burundi, Bulgaria, Cambodia, Cameroon, Cape Verde, Chad, Comoros, Côte d'Ivoire, Croatia, Denmark, Democratic Republic of the Congo, Ecuador, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Estonia, France, Georgia, Gambia, Ghana, Greece, Guinea, Guinea-Bissau, Guyana, Hong Kong, Indonesia, India, Iran, Iraq, Israel, Kazakhstan, Kenya, Kuwait, Korea, Latvia, Lesotho, Liberia, Lithuania, Laos, Madagascar, Malaysia, Malawi, Mali, Mauritania, Mauritius, Morocco, Mexico, Moldova, Mongolia, Myanmar, Montenegro, Mozambique, Namibia, Nicaragua, Niger, Nigeria, North Macedonia, Pakistan, Panama, Papua New Guinea, Nepal, Palestine, Pakistan, Philippines, Poland, Portugal, Oman, Romania, Russia, Rwanda, Sao Tome and Principe,Serbia, Senegal, Seychelles, Sierra Leone, Singapore, Slovenia, Slovakia, South Africa, Spain, Syrian Arab Republic, South Sudan, Sudan, Swaziland, Sweden, Taiwan, Thailand, Tanzania, Togo, Tunisia, United Arab Emirates, United States, Uganda, Ukraine, United Kingdom, Vietnam, Yemen, Zambia, Zimbabwe.
- All and any bonuses are not available to players from Sweden.
- If you have not received your claimed bonus, please contact customer service immediately via chat or email. The deposit made may not be played until the possible error has been corrected.
- Regarding the bonuses and promotions, all times and dates are stated in UTC.
- Casino Universe reserves the right to update Bonus Terms and Conditions at any time.
Bonus Wagering Terms
- Please, note that not all games contribute towards meeting the wagering requirement equally:
- Slots – 100% (except for the games listed in the next terms item below)
- Video Slots – 100% (except for the games listed in the next terms item below)
- Scratch Cards – 100% (except for the games listed in the next terms item below)
- Megaways games - 0%
- Card games – Baccarat, Blackjack, Hi-Lo – 0%
- Videopoker – 0%
- Roulette, Poker – 0%
- Live Casino games - 0%
- Other games - 0%
- The following games are not included in the Bonus offer and playing them during an active bonus is prohibited: Ancient Egypt Classic, Age of the Gods: Ruler of the Seas, Alchymedes, Almighty Ramses II, Ambiance, Ancient Eclipse, Ancients Blessing, Arthurs Fortune, Aztec Spins, Baker's Treat, Black Horse, Black Horse Deluxe, Bombuster, Bronco Spirit, Butterfly Lovers, Buffalo Hunter, Buffalo Rampage, Cash Elevator, Captain Venture, Cauldron, Cazino Cosmos, Cazino Zeppelin, Cazino Zeppelin Reloaded, Captain Venture, Clover Fortunes, Champions of rome, Cosmic Cash, Coils of Cash, Cowboys Gold, Crypts of Fortune, Crystal Cavern, Dance Party Dark Vortex, Diamond Blitz, Drive: Multiplier Mayhem, Double Dragons, Dr. Jekyll & Mr. Hyde, Dragon, Dragon Kingdom, Dragon Kingdom - Eyes of Fire, Dwarf Mine,Eye of the Kraken, Eye of Cleopatra, Floating Dragon, Flower Fortunes, Football Glory, Foxy Wild Heart, Fresh Fruit, Fruit 40, Fruitbat Crazy, Fruitoids, Fortune of Giza, Golden Beauty, Golden Buffalo, Golden Dragon, Gods of Giza, Golden Genie and the Walking Wilds, Golden Fishtank, Golden Legend, Golden Pig, Golden Reindeer, Gigantoonz, Golden Stallion, Gorilla, Grockel's Cauldron, Guns N' Roses Video Slots, Hachi's Quest of Heroes, Heart Of Rio, Hammer of Gods, Hana Bana, Happy Halloween, Halloween Jack, Hot Fiesta, Hotline, Hotline 2, Hot 777, Hot 777 Deluxe, Hugo 2, Hit It Big, Illogicool, Jackpot Raiders, Jade Butterfly, Johnan Legendarian, John Hunter and the Tomb of the Scarab Queen, Juicy Fruits, Juicy Fruit Jokerizer, Jimi Hendrix, Jungle Gorilla, Kingmaker, Kochbuch, Larry the Leprechaun, Larry the Leprechaun Easter, Laser Cats, Lava Gold, Le Kaffee Bar, Legendary, Legion Hot 1, Leokan, Lone Rider XtraWays, Lost World, Lucky Clucks, Lucky Fridays, Lucky Fruit Wheel, MULTIFRUIT 81, Magician's Secrets, Magician's Secrets, Magic of Sahara, Magic of Venice, Mahjong 88, Marching Legions, Mining Factory, Mongol Treasure, Moon Princess, Mysterious, Mysterious Egypt, Neon Staxx, Ozwin's Jackpots, Pearls of India, Pimped, Peaky Blinders, Pinocchio, Panda Fortune 2, Queen of Gold, Rage to Riches, Rainbow Gold, Raptor Doublemax, Reactoonz, Reactoonz 2, Reel Heist, Reel Hero, Reel Rush 2, Rise of Merlin, Release the Kraken, Release the Bison, Reel Steal, Relic Hunters and the Book of Faith, Rise of the Valkyrie Splitz, Rich Wilde and the Tome of Madness, Robin Hood: Shifting Riches , Rome: The Golden Age, Roo Riches, Royal Masquerade, Safari King, Santa's Great Gifts, Savage Jungle, Scudamore's Super Stakes, Sea Hunter, Serengeti Kings, Shields of Rome, Skulls UP!, Spartan King, Slot Vegas Megaquads, Sonic Reels, Spaceman, Spin Town, Spina Colada, Spinfinity Man, Storms of Ice Power Play Jackpot, Street Fighter II: The World Warrior Slot, Sugar Pop, Sugar Pop 2: Double Dipped Super Fast Hot Hot Respin, Take Olympus, Take Santa's shop, Take The Bank, Take The Kingdom, The Champions, The Dark Joker Rizes, The Hive!, The Hot Offer, The Mystic Hive, The Dog House, The Hand of Midas, The Royal Family, The Wish Master, Three Card Rummy, Three Musketeers, Treasure Wild, Tip Top Totems, Tombstone, Tower Quest, Towering Pays Valhalla, Tree of Fortune, Triple Edge Poker, Tut's Twister, Vampire, Vegas High Roller, Warrior Graveyard, Well Of Wishes, Vikings, Victoria Wild, Vikings Go Berzerk, Vikings Go Berzerk Reloaded, Vikings Go To Valhalla, Vikings go to Hell, Whacked, Warlords: Crystals of Power, Wicked Circus, Wild Depth, Wild Lava, Wild West, Wilderland, Winterberries, Wilhelm Tell, Wild Wild Riches, Wild Frames, Wolf Hunters, Wombaroo, Zoom Roulette and all Bonanza/Megaways/jackpot slots.
- Once the bonus expires or is canceled before wagering requirement is met, both the bonus and the winnings are forfeited after 48 hour.
- The use of bonus funds purely to progress through the bonus stages is prohibited. For example when bonus or cash funds are used purely to progress through the bonus stages (e.g. collecting 9 out of 10 coins to reach that bonus feature) and then final stages (e.g. playing to collect the final coin to reach 10 out of 10 coins to reach the bonus feature) completed with cash bets when bonus funds have been forfeited, lost or wagering met and converted to cash. All the winnings gained during that play may be considered void.
- Any bonus can be cancelled before a player starts playing it through or during gameplay. Please, contact our support team to find out more about cancelling your bonus.
- A player can change currency only after the first stage of the welcome bonus has been completed.
- With the first deposit, the player gets 50 free spins without wagering requirements.
- Players can request a withdrawal of their deposits prior to meeting the wagering requirements but keep in mind that both bonus money and winnings obtained from it will be forfeited.