Complaints

If you're experiencing any issues with Casino Universe with regards to your payments, bonuses, responsible gaming limits, etc feel free to contact our support team: support-en@casinouniverse.com at any time! We will do our best to resolve any issues you might have.

When playing in any online casino, you might experience some negative issues. If such a situation ever occurs, remember, you can use your voice and file a complaint with our ADR provider. To contact our ADR provider please click the link and file the complaint.